Do I need an online account?
You don't need an online account to place an order. You will have the option to create an online account when you checkout your first order. If you decide to create an online account you wil be able to:
- prefill your address on subsequent orders
- easily track your order status
- view your order history
If you would like to signup for an online account before you place your first order simply contact us.
How do I pay?
We accept Visa, MasterCard, American Express or PayPal.
Can I pickup same day?
Not usually. We support responsible service of alcohol laws which means online orders may not be available for collection on the day you place your order. You can let us know when you'd like to collect your order in the special instructions window at checkout. Subject to availability your order will be available for collection from the next business day. If you need it now, just visit our shop at 189 Miller Street, North Sydney.
Alternatively, we happily deliver without charge to most addresses in Australia.
What are your shop trading hours?
North Sydney Cellars is open Monday to Saturday from 9am to 6pm except on Public Holidays. Our shop is located on the corner of Berry and Miller Streets in North Sydney and the easiest parking is usually on Berry Street. Our winebar, Drink Better Wine, is open late Tuesday to Friday and you can pickup your order there by prior arrangement.
Can I hire glassware?
We have a limited range of glassware for hire. Contact us to make a glass hire booking. We recommend Partytime Hire in Chatswood for all your party and equipment hire needs in Sydney. They can deliver and pickup your order and have a vast range to choose from.
Can I have my order cold, set up, and on time?
Yes. Provided you are in the Sydney metropolitan area and give us enough notice we are happy to arrange delivery of cold stock at a certain time. We can also provide party ice and ice bins for a nominal fee, and are happy to set up your order in the bins. We normaly collect the bins from you the next business day.